Shipping
Effective date: October 27, 2026
This page explains how we ship orders placed on atziproducts.com. It is part of our Terms of Use and Sale.
Where we ship
We ship to addresses in the United States only, including P.O. boxes. We do not ship outside the United States.
Shipping rates
| Order subtotal | Shipping |
|---|---|
| Under $25 | $5.99 flat rate |
| $25 or more | Free |
The order subtotal is the price of the items before sales tax. The shipping charge is shown at checkout before you pay.
When your order ships
We ship every order within 2 business days after you place it. Business days are Monday through Friday, except federal holidays. When your order ships, we email you a tracking number.
Carrier and delivery time
Orders ship by USPS Ground Advantage. Delivery usually takes 2 to 5 business days after the package ships. Delivery times are the carrier's estimates and are not guaranteed.
If we can't ship on time
If we can't ship your order within the time stated on this page, we will email you before that time with a new shipping date and give you the option to cancel your order for a full refund. If you cancel, or if we still can't ship by the new date, we will cancel the order and refund you in full: within 7 business days, or, for card payments, within one billing cycle.
Checking your address
Please check your shipping address at checkout. If a package comes back to us as undeliverable, we will contact you to ship it again or to refund the items.
Lost, damaged or wrong items
- Not delivered. If tracking shows no delivery after 10 business days, or your package is lost on the way to you, email us with your order number. We will work with the carrier and, if the package is not found, send a replacement or a full refund.
- Broken, leaking or wrong items. Email a photo to info@atziproducts.com within 7 days of delivery. We will replace or refund the item at no cost to you. See Returns and Refunds.
Questions
Salvador Gutierrez dba Atzi ProductsGlendora, CA
info@atziproducts.com